Cancelled our flights that had been paid in full.

Virgin Atlantic Airways
★★★☆☆
2.5
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453Thompson's review of Virgin Atlantic Airways

“Cancelled our flights that had been paid in full.”

★☆☆☆☆

written by 453Thompson on 16/12/2017

To be avoided. We paid in full and had our flights confirmed four months ago. Virgin then send a naff e-mail saying they have cancelled our flights and rebooked us on different dates without even asking us, how rude and unprofessional is that. I then spent an hour on their PREMIUM RATE customer services line only to be told they had cancelled the flights because of financial problems !!! Virgin are taking our money under false pretences, shocking behaviour. We will never use them again.

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