I would have given NO stars if possible

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TAP Portugal
★★☆☆☆
1.6
From 119 reviews
16.0% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Guest's review of TAP Portugal

“I would have given NO stars if possible”

★☆☆☆☆

written by on 11/04/2019

Do not, never, ever use TAP airlines. They are an appalling company. Flight times were changed with NO warning, only realised when trying to check in less than 24 hours before the new flight time. Ruined what had been a pleasant holiday, running around like idiots to meet the new very early morning departure, when we had paid more money for the later flight. It has taken 12 months for TAP to respond to my complaint, and their response is 'Tough luck'. I will fly Ryanair before ever using TAP again. Lets hope they liquidate very soon to save anyone else the experience we had!

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