written by AlondraGrady403 on 13/04/2017
The recent news about United Airlines brought back an unpleasant memory. My wife and I were booked on a KLM flight out of Bristol to Venice with a change at Amsterdam. It was to be an anniversary trip and had been booked six months in advance. Arriving at Bristol in plenty of time we were informed that our seats had been 'sold on' to business class passengers who were paying more to be on the flight. It meant we would miss our connection and not arrive at Venice until a day later. I have not flown KLM since.
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