Sell the holiday at all costs !!,

Was really looking forward to a week in Menorca in late October. We knew it would be quiet but did not know everything would be closed !!
The Hotel Artiem Audax in Cala Galdana offered a modern, clean adult only hotel with excellent spa facilities. However, we were not informed that one of the 2 restaurants would be closed until arrival. The atmosphere in the hotel was one of lethargic sense of things closing down for the season. Surely this should not happen until the last guest has left ?
The greeting by the Jet2 rep on our first morning was not very inspirational or interesting and left me feeling unwelcome. We were informed that all trips had stopped and given a bus timetable; we did not know at the time that even the buses stopped operating on the Wednesday of that week!
On the first day we decided to brave the freezing cold swimming pool. The poor design of the pool meant as I entered I slipped and broke my toe.
At the beginning of the week the food was excellent but deteriorated as the week went on. Unfortunately my husband suffered from a bout of food poisoning and was ill for 2 days..
There was nothing in the jet2 information about the hotel or the island closing down in late October.

I feel that we were mis-sold this holiday. The island is stunning and we knew the weather may not be sunny, but we did not expect no buses running, no bars open and the lack of interest we received from the representative. She even went home halfway through our weeks stay bragging about that she was leaving. Very disappointing!
Jet2, you may have sold a holiday to many people and received the income, but think of this. I will never travel with you again....