Do not book with Insel!

Click here if this is your business
1.4 / 5
14% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Sheriham's review of Insel Air


“Do not book with Insel!”

Written on: 07/11/2016 by Sheriham (1 review written)

I will never fly Insel Air again. I booked the flight because the time worked better for me than an American flight the same day. However, they showed flight as on time until 15 minutes prior to departure and then announced an hour and a half delay for no reason whatsoever - with the aircraft sitting right at the gate. When I asked the gate agent if it was mechanical or what she said they did not tell her why but the plane was just not ready to go. While in the gate area two other Intel flights were announced as delayed for several hours Totally unacceptable. Never book with this airline I know I never will. Why even have a schedule if you have no intention of keeping it? Furious.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0