Booked a return flight and they sent me an email informing that the airline has changed the dates and timing for my return.
I couldn't agree to the change as I had work the very next day so I asked for a refund or they could find me another flight for that day. I even agreed to fly with any airline as I had to get back for work.
They didn't get back to me for 2 weeks and then offered a 50% discount which was not okay at all as it was their fault not mine to be giving me 50% discount only for what I had paid!
Found it very awful as they really don't know how to look after their travellers!