written by Mikaela248 on 24/12/2016
I fly regular with easyJet and know they often get bad press but on this occasion especially I can't thank staff enough. On flight 19 Dec to Alicante my father fell unconscious. There was a doctor sat behind who was awesome but was so impressed with how staff reacted and also assisted and helped family. My son has autism and this was a traumatic experience for him but cabin crew where wonderful Unfortunately we has to fly home just over a day later and in a tiss I booked flights rather than changing my flight return I contacted eaayjet and the lady Shanilka was very empathetic and argued my case to her manager to refund the return flights o now wldnt be using. So easyJet may often be slated but in this case they provided awesome service on all counts Thank you cabin crew if you read this
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