Thanks to Yolande Amiot-Priso,(Client Manager)

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Air France
★★☆☆☆
1.6
From 165 reviews
21.0% of users recommend this

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  • Quality of food

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saida1's review of Air France

“Thanks to Yolande Amiot-Priso,(Client Manager)”

★★★★☆

written by saida1 on 18/01/2014

on December 24/2013 i was traveling with my 2 kids.by the mid day they send me in email saying our flight was delayed from 7:15PM to 9:15 pm. On our way to airport, i get a bunch of emails, delays to 1;30 ect......I called air France someone said our tickets were sold out, i said how our tickets get sold out and i bought them in early October did not make sense to me. i was so upset. we got to the airport, were called by the agent, he swept my passport he said oh sorry there is a problem, they put you for tomorrow flight with DELTA,but he said don't worry, he called Yolande Amiot-Priso,(Client Manager), she said she was sorry it was a bad weather condition in Europe. it was so simple to say so then to say our ticks get sold out. she was terrific with us. she spend almost 1H to helps us. Made our flight thanks to her. Went above and beyond to help.

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