TradeDoubler

Here I will tell something about my experience with tradedoubler.com
I have been an affiliate of TradeDoubler for several years, and now I have my account blocked illegitimately.

The problems began on 9th of this month, when trying to login inserting my correct details, I noticed that despite didn’t appear any message about wrong user/password, I couldn’t login (a problem happened also in the past) and I contacted the Italian customer care.

On 10th of May, I received a mail from Tradedoubler that told me that because the sites in which I put the banners were inactive he had to block my account.

I explained him via mail that some sites were with domains expired, and other cancelled because the blog provider dismissed that activity.

According to their terms and conditions, the inactivity of the sites is not reason for closure of accounts. Then they should have noticed me before inhibiting access to the site.

They had to say, in my opinion, dear publisher your sites are inactive, or you submit new sites and put our banners or we will suspend your account.

I have 12 euro of balance and they said that they will be transferred, but not specified when. I wrote to them that I wanted to login my account also to be sure that my bank details to receive the 12 euro were correct.

So, summarizing, after the mail of them, I replied to him via mail, saying that suspension was illegitimate, that I wanted to continue to login specially to check the correctness of my bank details.

He didn’t reply. Then 2 days ago I have phoned them at the number +39 02 919838, and the guy that replied said that he was on holiday, that over the phone they don’t resolve this kind of problems and that I had to write to [email protected].

I wrote, but as expected, they didn’t reply even though I received a reading confirmation mail , my mail was been read by another guy.
By the way I believe he has a conflict of interest, he is "head of network" and suspends the accounts but he is also a pubblisher, take a look to his website http://www.sanbaldo.com/wordpress/category/programmazione/ (homepage http://www.sanbaldo.com/wordpress), you will see that at the bottom of page if you click on "prodotti correlati" you will be redirected to a banner of TradeDoubler.
So in my opinion, this guy has interest in suspending other pubblishers, suspending his competitors; the slices of the cake become bigger for him.
If you have a website and you want to monetize it, stay away from them.