networldshop www.networldshop.com

It's probably fair to say that most people writing reviews on these kind of forums do so following a bad experience. I've seen bad reviews on Ebuyer, Overclockers which I have used for several years and have never had a problem.

However, Net World Shop.com has to be the worst company I have ever dealt with, either online or on the high street. Their customer services is non existent - literally. Their main sales number doesn't answer and the other number given on their website is apparently a residential number. I haven't had a reply to any of the e-mails I've written.

I ordered a TV adaptor two weeks ago. The money was taken out of my account a few hours after placing the order, and the order status was changed to 'collected' the day after ordering. 2 weeks on, no adapter, no contact whatsoever.

I wouldn't mind if there was a problem with delivery or stock levels if they just told me that was the case. I've come to the conclusion that the order was never processed and that I have lost my money.

Please do not shop here! I am yet to see a good review about this site.

The networldshop site sells many computer products, and at very competitive prices. I like their website as it is easy to use.

I purchased Epson Ink Cartridges from Net World Shop on 26/10/05.

I sent emails requesting a delivery dates 1/11/05 and 3/11/05 which were ignored.

They answered my Email of the 7/11/05 and advised that the goods would be delivered 11/11/05. The goods did not arrive.

A further Email was Sent 12/11/05 advising that the goods had not arrived and another delivery date was given of the 16/11/05. Once again the goods did not arrive.

Currently I have Emailed this company requesting a full refund though I will admit based on previous performance my expectations are not high but I will take legal action if the refund is not promptly sorted out.