Sol Azur Beach Hotel

So the reality of this hotel is dark

_ Food is disgusting and nearly the same everyday

_ Swimming pool inside doesn't exist

_ Some of the staff are rude

_ The cleaning is not properly done and not consistent

_ The entertainment is the same every week and very poorly{ been there for 3 weeks !}

_ There is not 24H services {including snacks and bar}

_ No easy access to disabled person and buggy

_ One of the both lift often out of service

From our personal experience we have found ourselves been locked in the room, couldn't opened the door no more {video proof} so had to call the reception which was difficult to explain to them because of the poor quality of the phone in the room, as it happened at night they told us to wait until the morning...

Basically all this to say, that been in 4* and 5* hotel before in different places allow me to think that they should remove at least a *. Things has happened which it should not in a 4* hotel.

Very disappointed with the Sol Azur Beach hotel.

The only good side is their private beach very nice and the country is full of wonderful places plus the 47 degrees ....

Having just returned from a February half-term weeks holiday at the Sol Azur, and after having read mixed reviews beforehand, here are my thoughts:ROOMS: Yes, the bedrooms are a bit tired and dated and perhaps don't warrant the 4* rating, but considering what we paid for a weeks half board we couldn't really complain. The maid service was excellent and we couldn't fault it. The reception area is nice with a lot of seating areas, a bar, currency exchange etc - however it does tend to get quite smokey.DINING - BREAKFAST (served between 6am and 10am): Good range of dishes although catering more for mainland European tastes than British (eg cold meats, salads, fruits etc). No 'Full English' unfortunately. One chef was on-hand to make you fried eggs / omelette and another made fresh pancakes on demand. The croissants, pain au chocolat and the likes generally looked nicer than they tasted (a bit dry/stale).DINING - EVENING (served between 7pm & 9pm): The restaurant is split with the far end non-smoking. We didn't realise this and on the first night were given a table in the smoking area, we asked to change the next day (as the table you are allocated at night you remain on for your stay). The tables are very close together and this can feel a bit uncomfortable unless you strike up a rapport with your neighbours (we tried and failed). The nights are themed (eg Italian night, Spanish, Tunisian etc) although there was a lack of British fayre and it's mainly stews, rice and pasta. The salads looked appealing but were generally not to our tastes. We fell for the mistake of trying a bit of everything each evening and you soon get bored of the food (and it doesn't do your digestion any good!). We were generally disappointed by the food, and on most evenings it was only the soup and the ice-cream that we rated. Labelling of the dishes is hit-and-miss and even those that are labelled don't always give a clue as to what they contain. Not many nights went by without one or other of us trying something new and ending up pulling a face. Desserts generally looked a lot nicer than they tasted (most were mass produced bought-in gateaux which all tasted much of a muchness). The ice-cream/sorbets and the hot pudding were generally the best option although the availability deteriorated as the evening went on.DRINKS: Tea, coffee, hot chocolate, juices etc are all available at breakfast. Wine started off about £8.50 a bottle in the restaurant and a small beer was about £1.75. We generally just had a coke with dinner ( £1) but these were tiny bottles (19cl) which didn't really suffice. The bars serve a wide variety of cocktails etc, but we stuck to lager. There are 3 available - a local brew (Celtia) was £1.75 for a small bottle up to a £2.50 for a large bottle of Stella (don't think this was the real 'Stella' however). STAFF: The majority of the staff were friendly and courteous. The female reception staff came across as more sullen than the males did however (a smile never hurt anyone). The female Maitre-D in the restaurant was superb and made us feel very welcome every morning and evening.FACILITIES: This resort (and hotel) is really only geared around the pool/beach and good weather. Unfortunately we were unlucky with the weather and struggled to find things to entertain us. Having use of the facilities at the other two neighbouring sister hotels was useful (the 3* Bel Azur, and 5* Royal Azur). The indoor pool at Bel Azur was a saving grace for us - nice large pool with jacuzzi, plenty of loungers. Although there were several tennis courts around the complex we never saw them in use, we realised why when we went to book one and found out it was 20 Dinars ( £10) for an hour. We wanted to hire the court not buy the land to build on! We thought this was vastly overpriced.ENTERTAINMENT: Entertainment was provided every night in the hotel, although the quality varied and on some evenings there were no guests in there and the entertainment didn't happen. The entertainment at Bel Azur was more focussed around families with children, whereas at Royal Azur it was generally a singer/duet every night.LOCATION: There was little to do outside of the hotel in the immediate area (a few restaurants which were generally empty because of the time of year we went). There are a few cafes but none locally that are aimed at tourists. LANGUAGE: English is spoken around the hotel and in the Medina's but French/Arabic in most other places. We found our basic knowledge of French useful (for signs, menus etc as much as for communication). THINGS TO SEE/DO (There's not a lot!)Near the hotel: Go for a 'chicha' at one of the local cafes (fruit flavour smoking that's more like inhaling fruity steam than tobacco and can be enjoyed by non-smokers) - very relaxing and very cheap (we paid 3 Dinar / £1.50 for one to share and it lasts a good half hour plus). Sit with a coffee & a book and chill out. We went to the 'Halfouine' and although we were the only tourists in there the staff were very friendly. Hammamet: Walk around the Medina (until you've had enough of pushy shop owners trying to get you into their shop). Take a Turkish Bath (we went to one in the Medina by the Mosque (5 Dinars each / £2.50) - it was an experience....!). Get the bus to Yasmine Hammamet, Neboul or Tunis. (Much cheaper doing it yourself than on a trip)Yasmine Hammamet: Another Medina (purpose built and a bit artificial); Ice Skating rink (Blue Ice) opens at 1pm (12 Dinar / £6 for 50 minute session). Small theme park for children.MONEY/EXCHANGE: As the exchange rates are set nationally, you get the same rate everywhere, thus we used the hotel facility and found it very good. Don't change too much at a time (no commission so no need) as you can only change it back in the airport (providing you have an initial invoice from when you first changed it).. Work out what you think you should get back before you exchange and challenge it if you're not happy.OVERALL ASSESSMENT: Would be great if the weather had been good as we were looking for a chill-out week by the pool and on the beach. Because of the poor weather we struggled to find things to fill our day.

The Sol Azur Beach Hotel in Hammamet, Tunisia is an amazing hotel! From the delights of the well structured pool, and the outdoor restaurant in the day, to the evening entertainment, which is held every night at the Bel Azur (a few metres away from the Sol Azur, but still within the hotel).

It was a fantastic holiday! I am definitely going back next year.

An unforgettable holiday!