I bought a pair of Rocket Dog flip flops and was so happy with them at first. They are very comfortable with a cushioned insole. They felt wonderful at first. After the first 2 days of normal wear, the bottoms started peeling off. It appears it is some form of cloth or fabric bottom. Once the bottom started peeling off the shoes became very slippery on any type of floor other than concrete. I was very afraid of slipping and falling wearing them so they are useless. I was very unhappy and sent an email to the company with my complaint and have not received a reply. AWFUL CUSTOMER SERVICE. WILL NEVER PURCHASE AGAIN

I got the animal print flipflops/ sandals. They were brilliant, so comfortable to wear all day. Only issue was the dye transferred onto my feet when they got wet so not a good look. But will definitely be buying more rocket dog footwear! Love it. :):):)

I ordered a pair of shoes and boots just before christmas, and after 2 months of wearing shoes the soles on both shoes split. Rocket Dog were very apologetic and asked me to return these shoes for examination. After chasing this up, I was sent an email advising that a replacement pair of shoes had been despatched to me. As of yet, I am still waiting for these shoes to arrive. I have emailed the customer services to ask when and where these shoes were sent I am still awaiting a reply. I have since sent a few emails asking for this information and asking for a refund and I have still not had a response. I will certainly not purchase anything or recommend Rocket Dog.

Ordered the cow hide boots and love them. Better still, they were half price. Great quality, great price, great delivery. Nuff said.

I have ordered twice from this company and both times, the communication with this company was non existent and both times the boots were returned at my cost. both times the boots sizing was out by a whole size its hit and miss, which isn't great since they don't offer a free returns policy! Their website doesn't offer a service to leave reviews for the particular boots purchased and I can see why. You don't get an email, text, or call to say your item is out for delivery or when to expect it, with all the technology available today this is just basic customer service. I am still yet to receive my refund back luckily I paid via Paypal so will be opening a dispute case. BE WARNED SIZING IS WAY OUT AND CUSTOMER SERVICE IS TERRIBLE

Very hit and miss, whilst their shoes are generally funky for me, the service I receive as a customer plays a big part in how I feel about a brand and determines if I will buy from them again. I used to be a loyal and longstanding customers, but after asking a simple question on Twitter (that other people had also asked on Facebook but had been ignored), I found their social media team to be incredibly rude and they were neither friendly or helpful. After spending hundreds of pounds with them I won't be purchasing from them again and the Boots i'd ordered from Schuh for my daughter for Christmas are being returned today. Customer service matters.

I own a pair of Rocket Dog Globetrot clogs. They have a chocolate brown suede upper and are lined with sheepskin. They make a great alternative to boots in the cooler winter months. Mine are for special occassions only though and that is because of the heel height - 4.5ins. I am only 5ft 2ins tall and really need some height. My preference goes to Fly London's Cherry Chogo X Bar Wedge (reviewed elsewhere on here) however. If the clogs were a wedge instead of a heel I would feel much more secure. In addition, although I'm a size 5, the Rocket Dogs 5 only just fit, pretty snugly. I've read some reviews where it says that Rocket Dog sizes are quite small but haven't had enough experience of the brand to be able to tell. There are some great bargains to be had online just now with the Globetrot. Amazon are selling them for an amazing £18! So basically if you can handle heels - go for them, you won't go far wrong.