Alpine Answers - www.alpineanswers.co.uk Reviews

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4.8 / 5
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Latest Reviews

★★★★★

“Fantastic holiday”

Written on: 30/10/2017

fantastic holiday, great commutation and customer service!… Read Full Review

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★★★★★

“Good all round experience”

Written on: 28/03/2017 by Strawberryroan (1 review written)

Various resort ideas were given by AA. The selected holiday allowed our party to travel from Southampton and Stanstef.The location of the chalet hotel was very close to the lifts, the transfer was timely the food and the staff were excellent. A great ski holiday… Read Full Review

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★★★★★

“at outset , i specified resort and approximate price...”

Written on: 22/03/2017 by Davis474 (1 review written)

at outset , i specified resort and approximate price range . within short space of time i was presented with a package including flights , transfers etc . i asked for a recommendation regarding a hotel . the transport aspects of the trip worked like clockwork . the real pleasure was derived from the hotel accommodation . the hotel experience was well beyond expectation . it was superb . additionally the private transfer was simplicity itself . and ski passes were at the reception desk on… Read Full Review

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★★★★★

“Reliable and trustworthy”

Written on: 22/03/2017 by astsuffolk (1 review written)

We used Alpine Answers again this year to choose our ski holiday. We know from past experience that their reviews and descriptions of chalets and ski areas are accurate, honest and fair. We trust their judgement. Their staff are always helpful and when they say they will ring you back in a couple of minutes they do. For the first time this year we booked a holiday that did not include travel, but the AA rep was very helpful in advising how to find the best travel deals on line and talked me… Read Full Review

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★★★★★

“Great, efficient and effective”

Written on: 08/03/2017 by HarrisK (2 reviews written)

Very impressed with the knowledgeable team at Alpine Answers. Gave accurate and useful information about where we were going. The real test is when things don't go to plan [not through Alpine Answers' fault] and they sorted things out very speedily… Read Full Review

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★★★★★

“Top Notch Service”

Written on: 07/03/2017

Alpine Answers dealt with my initial enquiry quickly and efficiently, giving me lots of options for a large family group that had a number of different requirements. We had experienced skiers, novices, children from 18months to 7yrs and also non skiers looking for activities outside of skiing. The team were friendly & clearly knew their stuff. When a chalet option fell through for us at the last minute, they came up with an alternative almost immediately to enable us to progress with the… Read Full Review

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★★★★★

“Half Term Break organized at short notice”

Written on: 02/03/2017

I only went to Alpine Answers because I saw a previous review saying they had organized a 3 day skiing trip at short notice over the February half term the year before. I called them in January and to my delight they organized a 4 day trip to Morzine including transfers at a very reasonable price. They recommended who to hire ski equipment from which was easy to organize and everything about the trip went very smoothly. Any queries I had were dealt with prior to the holiday and also during the… Read Full Review

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★★★★★

“Serre Chevalier 17”

Written on: 01/03/2017 by MJamesSC17 (1 review written)

Alpine Answers found a range of options for myself and two teenage kids. Recommended Serre Chevalier ultimately. Whole process was painless from my perspective -finding options, recommendations and booking all handled very effectively by Alpine Answers. Everything organised - accommodation, equipment and lessons - seamlessly which was vital given I haven't skied for 20 years, one of my kids had been once last year and the other had never skied before. The week met with expectations - all had a… Read Full Review

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★★★★★

“Lively place but not over the top.”

Written on: 22/02/2017 by Golish (1 review written)

We chose Ischgl for a boys trip. The ski area is extensive with a few good black runs and some really long reds. The off piste would be good but we were lacking snow during our week. They don't groom the pistes too much which is good, and the runs back to the resort are easy but narrow which I can understand will be an issue for less confident skiers. There is a great red run in to Samnaun in Switzerland where the restaurants are really quite good but pricy. The Idalp bowl is chaotic in… Read Full Review

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★★★★★

“good service”

Written on: 10/02/2017

we wanted a bath and the agent really worked hard to find accommodation with one… Read Full Review

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★★★★★

“Always excellent - knowledgeable, courteous, efficient”

Written on: 09/02/2017 by TheLostSheep (1 review written)

We have used Alpine Answers for what must be over 20 years. Always provide top notch service… Read Full Review

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★★★★☆

“Hotel Grange D'Arly - Megeve”

Written on: 09/02/2017 by Stevearnold (1 review written)

Hotel was great, owners were nice and friendly, they even leant my son a hot water bottle as he had a fever. Food was fantastic and everywhere was very clean. Its not a hotel with load of extra facilities like pool, sauna, gym etc but fine when you are all about the skiing. The only downside of the trip was the snow conditions not being that great… Read Full Review

Simonhoskyns's Response to Stevearnold's Review

Written on: 13/02/2017

We are delighted to hear that you had a great time in Megeve. Next time we'll try and improve on the snow conditions for you. Perhaps then we'll get awarded with 5 stars. Obviously please take our comment in the good humoured way in which it is intended.

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★★★★★

“Fantastic! ”

Written on: 08/02/2017 by Katiewaterer (1 review written)

We received a great service from Lowri, she was very helpful with all aspects of the holiday (Inc ski hire, lessons etc). All our questions were answered and we had a fantastic family holiday in la Plagne. We wouldnt hesitate to recommend. We were also very impressed with Ski Beat… Read Full Review

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★★★★★

“Chalet Andes - Tignes Le Lac”

Written on: 23/01/2017 by HP88 (1 review written)

Alpine Answers have been fantastic to deal with all through from first inquiry to booking to after sales they have been very informative and always at hand to answer any questions. I would highly recommend Alpine Answers for the level of service and for having the best price on our holiday. I am already looking forward to booking next year's Ski holiday through Alpine Answers. … Read Full Review

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★★★★★

“found me a great deal !”

Written on: 18/01/2017 by nyBruce120 (1 review written)

Approachable / easy to speak to on both phone & email. Clear conformation and explained what to do next after the booking (and what to expect next). 10 days before travel I was having a little look at the hotel on google street view (as you do!)..... and i noticed some rooms Had balconies and some didnt. I decoded to email you guys (specifically one of your agents who i spoke to and booked the holiday with) and she was on the case straight away. She then emailed me back to let me know she'd… Read Full Review

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★★★★★

“THE Ski Experts”

Written on: 17/11/2016 by Poloni (2 reviews written)

I've been using Alpine Answers for almost 10 years now, both for work (client ski weekends) and family holidays and they are consistently excellent at what they do. If you give them a budget and a general area you're interested in I guarantee they'll find you any number of quality options tailored to suit you. After booking they'll help you out with lessons, equipment hire and any other service you and your party will need. I can't praise them highly enough, absolutely spot on! … Read Full Review

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★★★★☆

“Set to Ski!”

Written on: 24/10/2016

My experience with Alpine Answers has been a great one. It was my first time organising a trip for 12 people, ranging from non skiers to very good adult skiers and beginner children. I emailed my brief and received multiple options very quickly. When our requirements changed I then received alternative options without any problems. My consultant has also helped to sort out ski schools, ski & boot hire and child care. We are heading out next Feb half term and I feel I can contact Alpine Answers… Read Full Review

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★★★★★

“St Anton long weekend for groups”

Written on: 17/10/2016 by ruperthb (1 review written)

Many thanks for all your assistance in tracking down an affordable option for a long weekend for a group in early February. No easy feat in St Anton!… Read Full Review

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★★★★★

“Extremely helpful”

Written on: 17/10/2016 by Sydnee127 (1 review written)

I was trying to book my family,s ski vacation to St. Anton on my own. Having never been theee it was very difficult. Then the person I dealt with from Alpine answers returned my request for help. Everything went so smoothly thereafter. Looking forward to a great trip! … Read Full Review

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★★★★★

“Great, efficient service”

Written on: 18/04/2016 by Molloywb306 (1 review written)

Alpine Andwers provided us with a quick, comprehensive service. They were very efficient when presented with our initial request and outlined a couple of suitable options for us. Their booking of our final choice and subsequent confirmation emails and paperwork were first class. I wouldn't hesitate to recommend them to anybody… Read Full Review

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