written by Richard501 on 09/08/2015
Despite being promised when they called a couple of months back that I would not receive any further calls from Laitwaites we received a call yet again trying to sell wine I don't want. This has been going on for years now and every time they call the salesman assures me that I won't receive any further calls. The complete disregard for the Data Protection Act and the use of phone numbers for marketing purposes is clearly endemic within is business.
When I left a review on another review site they replied appolagising for the poor service etc. However, they are still calling. I expect to receive the usual platitudes in response to this review.
Don't give them your contact details because they will never leave you alone.
As rated by our community of reviewers
Laithwaiteswine's Response to Richard501's Review
Written on: 19/11/2015
We are sorry to hear about your bad experience with us. We would like to discuss this further with you. Please either e-mail us or call us and we will investigate this issue for you.
We look forward to hearing from you.
Laithwaites Wine
Richard501's reply to Laithwaiteswine's Comment
Written on: 19/11/2015
Thank you for your cut and paste response that you today appear to be placing on every negative review that has been left on this site over the past few months.
I don't wish to discuss my bad experience with you I simply want your sales people to follow the instructions I have given them every time they have called which is so stop calling me. In the meantime each time my request is disregarded I will continue to post by bad experience to review sites such as this to warn others away from you.