Great Invites, rubbish service

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Ellie123456's review of Pocketfold Invites, Paignton


“Great Invites, rubbish service”

Written on: 22/08/2013 by Ellie123456 (1 review written)

Great invites - best I'd seen around.

Exceptionally poor customer service. Took ages for them to return calls and emails. They kept getting the proofs wrong despite very clear instructions. Sent out all 45 invites to us (took about a month from the proofs being approved to us actually receiving them!), and then they were wrong. I can't begin to explain how poorly the company is run. No one knows what's going on, and stupid mistakes are made all over the place.

All in all, a calamity from start to finish.

On the positive side, they are absolutely beautiful invites, but only any good if you can wait and put up with the absolutely shameful running of the company.

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