I used Karen's cards a couple of years ago for my parents Golden Wedding party - excellent. So naturally when looking for invitations and bridal favours I chose Karens cards. Invitations arrived and was happy but despite numerous e-mails - with no response - no favours received - thats £71 that has just disappeared. I have mailed Karen again today but I am not expecting a response so shall be taking this up with my credit card company and having to look for replacements. I am not only angry but extremely disappointed to be let down like this.

Last year I ordered our save the date cards with her and I was very impressed. So in January I ordered our wedding invitations, o how things went down hill from here! We didnt receive the invitations till weeks after we ordered them,one reason being she did the colours wrong and had to change all of them. She tried to blame my ordering but I was having none of it! she did change them all to my surprise and we soon received them the week after. But we are still awaiting our guest book!! she said it would be with us in 2 wks, still nothing. After reading all of these reviews I've come to terms with us never receiving it, to be fair its not big money Ive lostm unlike some people but its just so frustrating the lack of communication. Next step is to try contact the bank,but I dont have my original order details, so not sure if I'll get anywhere. Would be helpful if anyone has any helpfull tips in trying to get my money back?? So the main thing I would say is she's taken to much work on and is unable to cope with it. But instead of being honest with everyone she has just ditched evereything and buried her head in the sand - great!

Do yourself a favour and do not order from Karens Cards. Totally awful customer service, cannot believe they call themselves a business. If you're planning your wedding you really don't need the additional stress of ordering from these scam artists.

I spent ages looking for my stationery. Hard to go with someone who is so cheap when you see other people charging £3-4 an invite. I took the plunge, a gamble if you like and it paid off. I spent £190 on invites, place cards and a guestbook and post box. Was it well made? Yes Was it worth it? yes. I did have a budget of £500 for this and the £300 i saved we got dollars for our honeymoon. Order times are about average from looking at other sites, the quality was good, and I only ever had to email them a matter of 3 times from placing order to agreeing proofs and then to thank them.

* Ordered 6 months in advance, delivery still late. * Very diffficult to contact (only email address provided) * Spelling mistakes, information missing from stationary * Part of order never received despite paying up front Planning a wedding? It really is worth spending that little bit extra for a more reliable and stress free service.

Received my invites (designer) last weekend. Cant moan, ordered on fast delivery and was there in just over a week. 79.00 for my entire invite order. Was I expecting top quality? No, not for that price, but I was happy with them and my budget wedding which didnt have invites planned in, now does! Top notch! Cheers

I booked KC in Feb 2011 for my October wedding, and from start to finish its been hassle free. THe only error that was made was I changed my delivery address as I moved and it was sent to my old address, luckily i didnt live far... Karens cards were always happy to help and i received everything when promised.

The price seemed very good value compared to other sites and printers. However I had to wait six weeks for them to arrive and when they did 1 in 3 were smudged. It was too late to order more by then. No response at all to two emails to complain. We also ran out of invites. I didn't count them as some had already gone out but I wonder if there weren't enough sent. Would not recommend. Buy cheap buy twice as they say!

Phew
My invites arrived yesterday and I am really happy with them.

I didn't realise the order times were 6 odd weeks. I just assumed I'd have them within a week or so! Oops.
Sorry Karen!

I was supposed to receive my place cards and guest book in February and have had nothing !!!! My wedding is now two months away and I am panicing to say the least. I have sent Karen several emails and she has not replied to any, I am furious especially as she has taken payment up front.

Further to my review yesterday (on the 16th of May) Karen has come back to me and confirmed that a proof invitation is on its way to me now. Hopefully everything should be fine from now on.

I ordered my save the date cards from Karen's Cards and initially was very impressed with both the cards and the time in which it took to receive them. Karen had very good customer service (I thought) which is why I chose to order through her.

I then ordered my wedding invitations on the 20th of March this year (my wedding is at the end of August) thinking that it would be no time at all before I received them. Its now over 8 weeks later and I am yet to hear anything yet.

To be fair to Karen we didn't agree an order time when I placed my order for the wedding invitations, as I thought I would have sufficient time to receive them. However, even by the time scales given on her website (approx 7 weeks) the service is slow. What worries me the most however is that Karen has stopped responding to my emails altogether. I have sent three so far and all I need to know is that the invitations are coming (eventually) but I have had no response.

As I can't really stretch my budget to buy wedding invitations from somewhere else, at this point I am looking at having to email all of my guests instead, and crossing my fingers that something turns up at some point.

Unfortunately I didn't see the reviews on this site before ordering in the first place, but if I had read them first I'm not sure I would have ordered in the first place.

With a bit of luck I might hear something back soon, or receive my invites at some point. I will keep you posted!

Karenscards.co.uk did wedding stationery for my daughters wedding in april 2011.We had no problems, was very impressed with service, and products, cards were excellent and i will use her for my husbands 60th this year, carol briens.