written by MrsFranklin01 on 01/10/2013
I thought it would be easy for family and friends to order from Debenhams especially as my family are in Ireland No my family could not order from our gift list as our list was in the UK and they were in Ireland. We have had so many items on our list discontinued or unavailable our family members who were not informed of this it was only by me checking our list regularly that I could see there was a problem and let our family know to either get money back or attempt to order something else. I thought Debenhams was a name I could trust, when speaking to the local team their response was the gift list is a separate entity and nothing to do with them at local levels. Sorry not good enough you are all Debenhams and represent that brand name. I would not recommend this service and wish I had stuck with my original choice of stores John Lewis.