Terrible Service

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Guest's review of Berketex Bride of Debenhams -Guildford


“Terrible Service”

Written on: 17/07/2013

My friend ordered and paid for a wedding dress in full in December as the sales assistant told her the prices were going up the next day, needless to say they are still the same!
Her wedding is this weekend and the dress did not come in till last week for all the alterations!! She has been very stressed and the sales assistants told her that her wedding was not their priority!!!
The service was absolutely terrible, they need to have words with their staff. Weddings are stressful enough without this.

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