A web designer to be avoided

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CaistorTackle's review of Web Creation UK www.webcreationuk.com

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“A web designer to be avoided”

Written on: 11/05/2018 by CaistorTackle (1 review written)

It seems that I am the next to be added to the long list of people who have wasted their hard earned money on this bunch. At the outset the same person was always available to take my calls and answer my emails. Once the bulk of the costs had been transferred (75% ) he went incommunicado. He had been told what I wanted regarding migrating listings from my Ebay shop over to the new website and a postage system to enable our products to be sold globally with a postage system that showed potential customers the cost of getting the products to them. he sourced a company to do the product migration assuring me all the time that they could carry out what I needed., the postage option was never addressed again and so I supposed it was just a standard part of a website as most websites selling globally have this. When it came to the point where the developer requested the product information I contacted the company sourced and promoted by WebcreationUK and to my total dismay was told that they could only achieve less than 10% of the migration. When I took this back to Webcreation it started to become ever more of a problem getting to speak to anyone, they denied it was anything to do with them that they had sourced and promoted the third party to carry out the migration work. The next step was the final straw came when after deciding to get another company to migrate the website, I enquired about the postage calculator and I received an email from someone whose name indicated that they could be overseas, asking for the details of what they were to do regarding this. Once again after telling the person I dealt with exactly what I wanted, they tell me they cannot install a postage calculator.
From this point it has just gone downhill with the developer requesting information that I would have expected them to be doing. The contract lists so many things that are included in the contract, 50%+ remain undone I know this as they have never been mentioned.
I like many before me have requested a refund and have been told that they dont do refunds. So I now intend to spend more money on them but this time with the County Court Process, they already have one judgement registered against them.
Obviously a company to be avoided.

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