written by ikesmn on 19/11/2012
This is satanic I suppose! I too lost £2000. Quantumweb partially completed the ecommerce site ,which some of the functions are not working properly. It's now useless because I no longer have access to the admin side to be able to manage the site and we have lost access to the emails clients sent to us. We spent over £3900 on advertisement and maketting materials which have now become useless. We have lost contact with customers and prospective employees who responded to our recruitment advert via our email etc.In fact, I have never seen a thing like this in my several years of doing business. I think we need help by the police to get hold of the criminals. STEVE WEB and his team are simply criminals that need to be behind bars by now but, I guess they are being protected by the police who have heard of the problems but doing nothing to support the victims. This is a fraud. If anyone has information that can help me please do help us the cost to my business, which is a starter is too much to bear.
written by Lksherr on 28/09/2012
I'm a personal trainer and I have access to City Lawyers (my clients) and I have advised them of the situation and they are currently looking into litigation. This would be on a no win no fee basis due to my relationship with the solicitors. The more claimants the better the chance of success so please if anyone would like to also pursue legal action get in touch. [email protected]
Written on: 12/10/2012
I'm in. If we can do anything about it I'm in. The quantum server was taken by company called IRUN Solutions which is probably even worse than Quantum was. They forcing money out of us by threatening to delete website if we don't pay. I will for sure look for legal action against these two companies and don't let them to bully us or other companies.
Written on: 11/12/2012
Jo Finch, e-mail me in October to pay £375 for 12 months. So, what next guys? I need update please.
Thanks
written by kuby5 on 25/09/2012
Just wanted to know if anyone has contacted the owners, or visited Tazamo?
Written on: 02/10/2012
No but a lot of them are on Twitter.
Written on: 06/10/2012
I got an email back in May from Quantum Network and Promotions. I have not heard anything since.
Written on: 12/09/2013
Anyone still with irun previous Quantum, everything ok?
written by on 07/09/2012
I paid £2000 to Quantum for an ecommerce site. I was promised all sorts buy quantum but ended up with a bag of s***e that has now vanished. Ive basicaly come on here to post a message hoping that the directors will read this. I have done extensive research over the past few months of your wereabouts what you are doing now etc. I know were you are i have contact numbers for you. You would be getting off to lightly if i called you and would probably act up, i would rather you see who i am in the flesh i am going to come down and pay you a visit when you least expect it for my money and i will get it off you I think you will agree when we meet(i take diamonds as payment lisa-heart dropped?)- For the other vunerable people out there ive seen that people have been reporting them to roguetraders this will name and shame them but thats it. You can report them to the police but nothing will get done. anyone who has paid by credit card should be able to get your money back just ring your bank and say you have not received the service.
Written on: 08/09/2012
Most of them are now at
Tazamo
Rural Enterprise Centre, Stafford Drive, Battlefield Enterprise Park, Shrewsbury, SY1 3FE, .
tel: 01743 454 988
Written on: 06/10/2012
I got an email back in May from Quantum Network and Promotions. I have not heard anything since.
Written on: 02/10/2012
They couldn't care less. Now saying a company called IRUN solutions have taken over the running of things but according to Companies House they are in liquidation.
Written on: 25/09/2012
Thequantumavenger or others, have any of you had any luck in contacting the owners of Quantum Web. Any success stories??
written by on 17/08/2012
Choosing Quantum Web Solutions to develop my website was the worst decision I've ever made. The site has never functioned how I intended and dealing with them is like banging your head against a brick wall. There is now a download option on the tovuti admin page unfortunately the backend code is all encrypted so getting someone else to fix the problems isn't possible. Quantum Hosting and support which is all that is left of the previous companies refuse to release the code unencrypted. I see from LinkedIn that a lot of the old Quantum team are now at Tazamo how long till they liquidate I wonder.
written by on 13/08/2012
I have lost over £1600 to Quantum who developed a new eccommerce site for me which went live end of June only to find they went bankrupt early July. Rackkspace who are hosting the site won't give me any access passwords as the administrator has to organise this and so far I can't find out who the administrators are ..... Rackspace legal team can't tell me ... In order to have another company take over the hosting I need these details so now have a completely useless website. Just so you know Steve Bebb ( sales manager in quantum) and Chris Hirst (CEO of Quantum) have now started a new company ...... Tazamo Web Design agency based in Shrewsbury. Any advise would be much appreciated!!!
Written on: 15/08/2012
I had my website built with Quantum many years ago, and at the time it was pretty good - but not the best website system in the world.
However recently Quantum vanished and I was really stuck, luckily someone was around to offer me advice and support and then also offered me hosting which has not only got me away from Quantum but now I'm safe from future problems as I can backup my server and have FTP access whenever I want.
Written on: 08/09/2012
I worked for them 4 years ago, it was a good company at that time, was growing. I do not want to be bad, but I think I should contact the Tazamo, the site is the same, just change the colors ... if you open the url (CMS) can still see the colors from the top of the form, is the same one used by Quantum.
written by on 07/08/2012
I paid £600 for e-commerce website and now I could not sell my products, my products ready to sell very soon. I paid direct debit. I am diasappointed and any advice guys what to do? Can you get your money back?
Written on: 12/09/2012
I've been contacted this afternoon by a company called Irun (01865 920003) stating that they are now in charge of Quantum's Servers and in order for my website to continue being hosted I needed to pay an additional £375, not much help to me as my website was mid redesign & they want to charge me for hosting nothing! I said I wasn't paying as I'd already paid hosting fees for the year to Quantum and was told that Quantum is now basically (name removed) & a mobile phone, when they heard I wasn't paying I was told me website which is currently under a holding page would be deleted from the server. Of course they would be happy to quote to continue the work, sounding rather similar to the story I was told when Quantum took over from Linesave & I had to shed out a load of money that time too, I'm seeing a pattern emerging here!!
With regards to getting money back you could try your bank and see what advice they have. I paid my deposit on Credit Card so I am now going through the whole process of trying to claim money back. Someone else mentioned to me about finding out who the liquidators are and going on a creditors list, can't see anything happening with that though if I'm honest.
Written on: 11/12/2012
Thanks for replied, you are right, also received email from Jo Finch, their new company Irun!
My website done ready go live but I don't want to pay them again I already paid!
Do you get your money back now?
You have new web designer?
Awaiting your reply.
Written on: 30/09/2012
I tried to email their customers support someone reply but now I managed to access the my tovuti account, can someone tell me if this company we can trust and how to backup the website?
Any recommendation which web desinger/company I should use?
Many thanks for your help.
Written on: 11/12/2012
Thanks for replied. Very annoying, I also can access my tovuti account but I do not trust this anymore!
I also looking for web designer?
:(
written by on 04/08/2012
I paid this company a deposit of £600, to build me an e-comerce website, i've had endless of troubles, and to top it up they apparently have gone into liquidation, well thats not entirely correct, yes quantum web solution ltd are liquidated, but this company are fraudsters they are also part of all the companies i listed below; if you go through your e-mails you will notice this company quantum web, using this company numbers 07156820, 07307548, 07340407 see who they are registerd under all the below; company name are registerd to the liquidated address of quantem web (14 THE SQUARE SHREWSBURY)!!! They defenetly need to be STOPPED, whoever paid by credit card they may be able to get there money back under section 75 , from your card holder, i've already filed a case, Name & Registered Office: QUANTUM WEB SOLUTIONS LTD 14 THE SQUARE SHREWSBURY SHROPSHIRE UNITED KINGDOM SY1 1LH Company No. 07156820 Status: Liquidation Date of Incorporation: 15/02/2010 Name & Registered Office: QUANTUM HOSTING & SUPPORT LTD LAKEVIEW HOUSE 4 WOODBROOK CRESCENT BILLERICAY ESSEX CM12 0EQ Company No. 07307548 Status: Active Date of Incorporation: 07/07/2010 Name & Registered Office: QUANTUM NETWORK & PROMOTIONS LTD 257 HAGLEY ROAD BIRMINGHAM WEST MIDLANDS B16 9NA Company No. 07340407 Status: Active Date of Incorporation: 09/08/2010
written by on 26/07/2012
Been contacted by a previous employee of Quantum (i lost £500 and not website). she has sent me Steve Bebbs number so fire away, i have been! 07901964607
written by MPRgolf on 23/07/2012
Sadly spent £2000 up front no site no refund if anyone can help with a contact to retrieve a site which was 95% built please let me know
Written on: 24/07/2012
I've just found out today that they've closed down too and I can't get onto the Tovuti Admin site to do anything to my website. I'm in a better position than you though, as at least mine is live.
All I had was the e-mail below.
Try Lisa Salmon at [email protected].
"Dear valued client.
We are currently being targeted with a slanderous dirty tricks campaign from several sources, spreading a malicious rumour that we are liquidation and or bankruptcy.
We wish to stress and reassure that this is absolutely not the case.
All current developments are still on-going. Quantum Networks and Promotions have simply stopped taking on new orders and will be concentrating on our current customer base. Those currently fuelling these rumours have taken advantage of this fact to further fan the flames.
All live sites are hosting with Quantum Hosting and Support which is an independent company and remains completely unaffected and will continue to host and support your sites. Those with SEO campaigns are also unaffected as they are also with an independent company – Twipple.
We are endeavouring to contact our entire customer base however Im sure you can appreciate our telephone system is being flooded and we apologise and thank you for your patience as we deal with the situation.
Kind regards
The Quantum Management Team"
Written on: 30/07/2012
We too have lost £1700 to this company, the person behind it appears to be (name removed). We actually had an email from someone at the company who admitted that Quantum network and support had ceased trading. We have had someone from Trading Standards in Shropshire visit their offices and he said that they left in a hurry. Also if you did not get a VAT receipt as we didn't contact HMRC.
Written on: 27/07/2012
Hi MPRgolf, if your website is viewable online we can source the files and certainly save your online presence! Would you like to chat with me further about this personally?
written by on 23/07/2012
I too was recently swindled out of £1500 - i am currently trying to find out a home address and will post here if I have any luck
Written on: 19/11/2012
This is satanic I suppose! I too lost £2000. Quantumweb partially completed the ecommerce site ,which some of the functions are not working properly. It now useless because i no longer have access to the admin side to be able to manage the site and we have lost access to the emails clients sent to us. We spent over £3900 on advertisement and maketting materials which have now become useless. We have lost contact with customers and prospective employees who responded to our recruitment advert etc.In fact, I have never seen a thing like this in my several years of doing business. I think we need help by the police to get hold of the criminals. STEVE WEB and his team simply criminals that need to be behind bars by now but, I guess they are being protected by the police who have heard of the problems but doing nothing to support people. This is a fraud. If any has information that can help me please do and God will bless you.
written by on 16/07/2012
Hi. Just paid 50% deposit £750 4 weeks ago for a site off Quantum. That is highly illigle to be trading like that when going into liquidation. Not sure what to do now but if a Mr Steve Bebb does not give me my money back within 1 week i will be looking for him personally. I expect the law will do nothing as usual
written by on 11/07/2012
If they haven't built your site yet there is little chance of getting your money back unless you contact the liquidators, bank and or small claims court. If they have built your site it will be on their servers which you will need to move. If these servers may been seized by the liquidators, however Quantum Hosting was a separate company to Quantum Web Solutions so it may be on those servers. Either way if you will need to get in contact with them to move it or inform the liquidators that they have you site! You should also speak to Nominet to discuss you domain transfer as I doubt Quantum will do it if there is no one in the office....
written by susie49 on 25/06/2012
I signed up for a new website and they have taken my money and looks like they are having trading problems. Not answering the phone now and refusing to get back to e mail contact. Their director is LISA SALMON her address is 73 Eign Road Hereford United Kingdom HR1 2RU She has liquidated at least 2 other companies. Avoid her!!
Written on: 26/06/2012
I sent (name removed) my next 12 months hosting and support fee of £500 last week and have only just found out the problems they are having, like you no answer to calls or emails. I also paid them £1200. for 3 upgrades to my site in Feb, finish date was suppose to be April, I got one but can't get the other two :-(
Written on: 05/07/2012
I having the same problem, somebody tell me whats going on, how is associated with quantum please give me a call, i have put my all in to this, somebody call me and let me know whats going on please. my NO:07787 933 761 CALL ME
Written on: 05/07/2012
i got the same problem can anybody know how to get the money back....and anybody have the contact number please
Written on: 05/07/2012
same happened to me...guys do have any idea how to get the money back...any guys do u have contact number
Written on: 04/07/2012
I have the same story. I paid a 50% deposit and now they have disappeared off the face of the earth. Luckily my credit card company are going to reimburse me. I was promised a tip top professional service and I got nothing.
Written on: 02/07/2012
Please Advise
I paid to this company a full amount in January and in May they gave me a complete web. Now I was about to go live but I can't access my site as and they are not answering their phone.
Anyone with advise as to how I can recover my money from this company.
Written on: 27/06/2012
Quantum web (or Quantum Network and Promotions as they re named themselves) have gone bust and sacked all staff. Confirmed as of last week.
written by on 18/06/2012
This company recruited programmers through my recruitment agency and 2 years down the road I am still chaing for nearly £3k in unpaid bills. Do not go anywhere near this company.
written by HATEQUANTUMWEBSOLUTIONS on 05/06/2012
I spent a long time research and going back and forth speaking to website developers, and Quantum seemed to offer the best, how wrong was I. The second you have paid them, they dont care! I had to wait two months, for them two assign a web designer, as they said the designer who was supposed to work on my site left (well done him). Two weeks later they phoned me up to say the website was done. Upon viewing the site i almost fell over, they had done nothing, and wanted to go live! I complained endlessly, and spent hours creating mock ups of how i wanted teh site to look, and speaking to the designer, who seemed to understand my vision. Two months later, i got the same' were ready to go live, can you make teh final payment'. Again the same, the website was appaling, and they had done nothing. By this point i was beyond furious, so i decided to provide to create a page by page photoshop file of images of how i wanted the site to look. Again the same, it was far from what i had sent, but i needed a website, beacuse i had customers asking me about it by this point. So i agreed to 'go live', and the monstorous F**k up, became apparent, the site was an absolute mess. The back end system looks great, but none of it co-ordinates with you website. The training the sell to you as being individual is a joke, they spend 30 minutes telling you to refer to their training manual which is rubbish. I'm so angry at the service i got, and i will rip it down and start again, at the end of the year. I really can not emphasis anymore, how you really should stay away!
Written on: 06/06/2012
I have the same problem with TOTALCREATION!!!!
Written on: 27/07/2012
This sounds awful for you! If you would like to talk to someone personally about getting a safe, good looking online presence I would be happy to speak to you. I can provide many more details then.
Written on: 06/07/2012
How did you manage to get hold of them today? They are not answering the ohne when I ring, they don't retrun my call if I leave a message and they don't respond to e-mails.
Written on: 05/07/2012
They really are going into liquidation!
They finshed my website, it was total rubbish, so i tried to edit it and the whole site became disfigured.
I chased my so called personnal web developer who said to me today 'i'm afraid we are having to freeze any web developments at the moment as the company is experiencing financial difficulties'
I implore anyone out there, DONT GIVE THEM YOUR MONEY
Written on: 04/07/2012
This is exactly the same as whta happened to me. I was also promsied £50 per day for every day the build went over the agreed time scale.
Written on: 16/06/2012
My comments on the jokers at TotalCreation have gone again- I guess it is no wonder they receive so called positive comments only as the true problems assoiated with this apparent ' UK Based' compnay never get aired
Written on: 07/06/2012
OH, i was going to use Total creation, looks like i would have lost both ways.
written by on 16/05/2012
this company is a scam they promise you everything and what you get is a Joke .Once the have you money what ever you ask for don't get done.I was told every thing will be done in 2 weeks and its been three month and still nothing like what they promised.
written by on 09/05/2012
I was sold a web package by QUANTUM WEB (use to be linesave same management team!!). It should have been all singing and dancing with built in seo, easy to use, online chat, postage calculator etc etc. 1.The online chat feature crashed constantly and was a nightmere to use 2.The seo is the worst i have ever seen and they will not give you access to your file on their server to rectify the problem instead they charge £45+vat per hour 3.The postage calculator is very poor and does not tie in with other postal services 4. They charged me for a design which I HAD DONE ELSEWHERE!!! They have changed the system they use and i was promised that my system would be upgraded to tabooti.... did they do it NO instead they tried to charge me for the upgrade. The account managers will say anything to get you off the phone. The only good thing about this business is the reception staff. They tried there best. Do not agree to their Terms and conditions as you will stand no chance WHEN they get it wrong. Quantum web never return your call once you have paid. If you are going to use this business DO THE FOLLOWING 1. GET EVERYTHING YOU REQUIRE IN WRITING 2. DO NOT SIGN IF THE TASK HAS NOT BEEN COMPLETED 3. ALWAYS GET CONFIRMATION EMAILS 4. DO NOT PAY UP FRONT do a pay as you go account if they wont do this go elsewhere. 5. USE QUANTUM AS A LAST RESORT they are very expensive and not the best by far. I am currently having another site built due to the poor quailty of the one they supplied. REMEMBER you have the money. You're in control Do not allow this business to take your money in return for nothing YOU HAVE BEEN WARNED!!! There is more...alot more use another company but be carefull who you use
written by on 23/04/2012
Fantastic company - listented well to the brief, design side was second to none, support since completing the site has been excellent. and a great e-commerce package worth investing in. We received many compliments on the design and layout of the site. I Would definitely recommend to anyone wanting a new website designing or some help in creating something eyecatching and one that works on all levels.
written by on 18/04/2012
Worst Company to deal with, I am a very strong and demanding person, and i was on their back constantly all day long, the only good thing about the company they know how to sell the poor service, they say they are fully bespoke thats a lie....the system management is a template, as my site was built over a previous customers website. They are very slow, and they dont really know what a modern website now looks like, After Care they don't care about you after, any little amendment you need, they decide to slap a price on it that they just make up. They always have trouble understanding what needs to be changed from the simple things to anything large. If you have anything complex you need to change, forget about it, you'll have no chance getting through to them. There are far more better companies out there, i would recommend someone Independent. If you want gray hairs, and stress then i suggest using this company.
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George9461's Response to Lksherr's Review
Written on: 04/10/2012
what about quantum hosting & support ? They've taken money from people for annual hosting then handed the client list over to Irun who then alert clients that they must pay £95 for a copy of their site or pay £375 p/a for hosting .... and they've taken on supposedly 2 old Quantum staff...