shockingly bad support when things go wrong!

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Guest's review of iPage -


“shockingly bad support when things go wrong!”

Written on: 24/08/2014

I have two websites with Ipage, my main business website and my blog site. I have had technical problems with my sites for almost two weeks, including a complete loss of content from my business website. Ipage's best explanation was that my site security may have been compromised and I should change my password. I did this and the problems continue; I am now unable to edit any of my site content and have been passed from pillar to post within Ipage, from many many Indian operators to many other Indian technical support people or administrators. None of them understand the problems or seem overly keen on resolving them; they consistently blame me for making changes to my sites that I haven't made. After two hours online this morning enough is enough. I am moving to another service provider. Ipage are just bloody awful!

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