Obviously fake good reviews

Planet Hippo Internet Ltd - www.planethippo.com
★★★★★
4.8
95.0% of users recommend this
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A.R.Taylor's review of Planet Hippo Internet Ltd - www.planethippo.com

“Obviously fake good reviews”

★☆☆☆☆

written by A.R.Taylor on 14/02/2017

I actually used this exact site when contemplating going with planet hippo. I saw the bad reviews but figured if the average review score 4 and a half out of 5 stars I should give them a chance.... I shouldn't.

Constant 500 errors rendered my sites incredibly unstable. After extensive research I discovered this was indeed not anything to do with my code but planet hippos servers.

The actually main planet hippo site has also constantly got debugging error messages visible for all to see. At one point there were so many errors the site was inoperable.

Also bought a domain on 1/2/2017 and by 11/2/2017 it was showing as still pending transfer. I raised a support ticket and after a full 24 hours I was asked to supply an invoice number (something they could easily have checked themselves. This then highlighted that they hadn't charged me properly and so they promptly raised a new invoice and asked me to pay before doing anything else.

This whole operation reeks of incompetence and unprofessionalism. Avoid at all costs.

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