FTP problem

4.2 / 5
83% of users recommend this
  • Value For Money

HickoryBear's review of Names www.names.co.uk


“FTP problem”

Written on: 22/09/2013 by HickoryBear (1 review written)

Couldn't connect to the server with my Filezilla. Tried the help pages at Namesco which were very good as always but couldn't fix this so I sent a tech service email and got a detailed, helpful reply within 24 hours. Steps to take were simple to follow and the problem was solved, not just for this time but so that I would know what to do in the future.

Customerfeedback's Response to HickoryBear's Review

Written on: 23/09/2013

Hi thanks for leaving such a good review it is appreciated. We are working on improving our support database all the time, so hopefully you will find the answer there the next time you need it. Thanks again Eddie

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