Speedy & accurate

4.2 / 5
83% of users recommend this
  • Value For Money

CorkSean's review of Names www.names.co.uk


“Speedy and accurate”

Written on: 26/07/2013 by CorkSean (1 review written)

I had a problem with accessing a new domain (caused by a bad hangover on my part as it happens), so I contacted Customer Services via their online enquiry system.

I received a reply withing about 20 minutes which solved the problem and explained the next steps required.

Having struggled recently with customer support for my broadband and phone providers I can only say it was a pleasure to have someone (James) take responsibility for the problem and deal with it in such a timely manner.

Thanks again,


Customerfeedback's Response to CorkSean's Review

Written on: 31/07/2013

Hi Sean,

Thanks for the great review, I will pass this review on to James as he deserves to be recognised for his hard work. We are working hard to improve our performance all the time so these response times will get even better. Thanks again Eddie

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