Terrible customer service & non-professional staff

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Guest's review of Fasthosts Internet www.fasthosts.co.uk - Post May 2006

★☆☆☆☆

“Terrible customer service and non-professional staff”

Written on: 15/08/2012

For a start the service is terrible, I had a domain and used their webmail. The webmail was woeful both in terms of interface and their supposed spam filter which let through 75% of stuff I didn't want and blocked perfectly legitimate e-mails from friends for no apparent reason. Their mobile service was extremely poor also having to resort to the phone browser to check e-mails.

Dealing with the company customer services was a painful experience, and sadly all to often necessary as their interface to manage your account online is totally inadequate.

avoid, avoid avoid!!!

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