Cloud Next - www.cloudnext.uk Reviews

★★★★★
4.7 / 5
94% of users recommend this
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Latest Reviews

★★★★★

“Super Fast”

Written on: 04/05/2018 by PhotodaveUK (1 review written)

I had an issue using SSL with my iPhone, not a CN issue but they had a solution for me within in a minute, I was shocked to not only get an answer so quick, but a working solution that worked immediately. Definitely recommended to anyone that values Customer Service!… Read Full Review

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★★★★★

“Awesome customer service!”

Written on: 25/04/2018 by sianellis (1 review written)

Customer service says a lot about a company, and Cloud Next are brilliant. No matter how many queries they always respond quickly and are always helpful no matter how daft the question. I've had no issues at all and I'm really happy with them :-)… Read Full Review

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★★★★★

“Great hosting service! Amazing support too”

Written on: 21/02/2018 by laurencecarouk (1 review written)

I've been using CloudNext since 2017 when I joined a web agency to manage the digital team. The service is brilliant and the support guys handle requests not only quickly and efficiently but in such great detail so we know where we are with everything! We'll be sticking with Cloud Next for a long time! Cheers guys, Laurence Technique Web Design - Banbury, Oxfordshire… Read Full Review

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★★★★★

“There is no other choice!”

Written on: 04/01/2018 by Theadamgray (2 reviews written)

I started using CloudNext because they looked like they were good value. I was hoping I would get telephone support...and was a bit disappointed when I didn't...to begin with. Online support works really well. They are very attentive. The hosting is sooooooo stable...never ever has fallen over. Bandwidth, speed, functionalist...everything is as good as you wold hope for and the technical team are brilliantly speedy and helpful. I would not even consider going elsewhere now. 11/10!… Read Full Review

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★★★★★

“I would not use anyone else”

Written on: 26/10/2017 by dellgee (1 review written)

migrating sites to new server, always with en-trepidation. most sites went without any problems but then two sites went wrong. I opened a support ticket to Cloud Next and within a very reasonable time it was job done. Thank you to Cloud Next and there engineers and there support team for a job well done. Still a few left to migrate so I may be needing there help again. … Read Full Review

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★★★★★

“I highly recommend Cloud Next.”

Written on: 16/10/2017 by TaylorSullivan (1 review written)

Fantastic! I have been using Cloud Next for a few years now, and I can not fault them. Excellent customer service! Any issues are quicky dealt with… Read Full Review

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★★★★★

“Excellent Support”

Written on: 13/10/2017 by pgRobles425 (1 review written)

After an update by Cloudnext, my website was unobtainable. Being rather old (83) I needed clear instructions in order to get my website up and running again. The support given by the team was second to none. They have great patience and are really helpful. You ask a question and the response is remarkably fast. I cannot fault this team and I take my hat off to a company that employs such devoted staff… Read Full Review

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★★★★★

“Faultless For Years”

Written on: 07/09/2017 by MacPherson23 (1 review written)

I migrated my reseller hosting and domain names over to Cloudnext many years ago as I was looking for a service that provided everything that I need from a hosting reseller account. Nothing but 5* products and support service from these guys. Keep up the faultless service!… Read Full Review

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★★★★★

“Great support!”

Written on: 01/09/2017 by LondonSwede (1 review written)

If I ever run into problems with my websites (normally they run faultlessly), Cloud Next responds immediately to the fault tickets I raise. Most recently today, when a WP blog I run within a Rapid Weaver created website wouldn't load after an update of the WP module. I raised the ticket at 12:57, and at 13:03 I received a reply that Gloud Next had found that an additional .htaccess file was causing a problem, so it had been renamed. I did a quick check and found that the blog loaded again just… Read Full Review

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★★★★★

“Amazing Technical Support”

Written on: 11/08/2017 by davidbeveridge (1 review written)

Their techie support is the fastest and best I've experienced anywhere. No waiting around for a day and then dealing with delaying tactics with these guys. … Read Full Review

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★★★★★

“I have 7 sites hosted with CloudNext and the guys have...”

Written on: 22/07/2017 by Kaiv127 (1 review written)

I have 7 sites hosted with CloudNext and the guys have always been very helpful and super quick to reply. Recently I ran into a few problems when transferring another website to them but we managed to sort it all out in the end thanks to the support guys' patience. Would happily recommend to anyone who's looking for a reliable, friendly and supportive host… Read Full Review

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★★★★★

“Fast, switched on UK support staff & keen prices -...”

Written on: 14/06/2017 by Donnellyql120 (1 review written)

Web and email hosting is a complicated business and sometimes stuff goes wrong or you don't know how to proceed. This is particularly true when you are migrating websites or email to a new host. Every time I have contacted CloudNext for support I have got back a cogent, literate and thoughtful response within 10 minutes ! Usually they sort the problem out within the hour. The only real differential between web hosters these days is support and price. CloudNext's prices are keen, particularly… Read Full Review

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★★★★★

“Brilliant company to use”

Written on: 14/06/2017 by JRD123 (1 review written)

Brilliant company to use! They helped move my website from my old hosting company for free! My old company had some problems but as soon as my website was moved it started working better, I could not recommend them enough… Read Full Review

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★★★★★

“FANTASTIC ”

Written on: 23/03/2017 by White69 (1 review written)

I am not particularly savvy when it comes to websites and certainly not when it comes to domains, mapping, hosting etc. Cloudnext guided me through it and even when I still couldnt do it or understand what I was supposed to do they sorted it all out for me. Well done ! … Read Full Review

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★☆☆☆☆

“Reseller account not fit for purpose”

Written on: 07/03/2017 by Smeee (1 review written)

I've been fobbed off for over two months now after reporting downtime throughout the day for one of my client accounts on a reseller account. Anywhere from 5 - 10 outages a day. When it's reported I'm assured that technical support are looking into it, while the outages continue. Technical support at Cloud Next was excellent in previous years… Read Full Review

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★★★★★

“Cloud Next Technical Support”

Written on: 25/11/2016 by chScott446 (1 review written)

I now have 3 sites hosted with Cloud Next. I recently bought new design software and was struggling to use the Ftp on the software. Technical support where very patient, replying very promptly till late in the evening. It was my mistake I hadn't noticed the reveal password on the hosting panel was different to the hosting panel login password Doh !!! But they didn't patronise me and where very helpful. I wish I had contacted them sooner. Thank you… Read Full Review

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★★★★★

“Excellent service and VFM”

Written on: 23/11/2016

I've been with Cloud Next since 2010 as a reseller. Excellent value for money and service. Don't be put off by there being no 'phone support — their ticket system is first rate. Highly recommended… Read Full Review

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★★★★★

“Great web host”

Written on: 11/11/2016 by RichardAlpha (2 reviews written)

Best web host I have used. Great features and great control panel to administrate. When I got in to difficulties (due to my lack of knowledge) the helpdesk efficiently sorted out my issue for me… Read Full Review

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★★★★★

“First Class Hosting”

Written on: 28/09/2016 by mandrews49 (1 review written)

I can't speak too highly about Cloud Next. They're hosting four of my domains flawlessly and their Technical Support team is second to none. I occasionally ask for something to be changed (recently it was because BTInternet email was being bounced) and their response is immediate. Highly, highly recommended… Read Full Review

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★☆☆☆☆

“Terrible Support & Hosting”

Written on: 20/09/2016 by 350Flynn (1 review written)

I had a reseller account with cloud next and hosted a number of my clients WordPress websites on their servers. After hosting my websites for about a year with no problem, a number of the WordPress websites were hacked and CloudNext disabled the sites. CloudNext support offered no help what so ever in determining how the websites were hacked and have put no measures into place to prevent it from happening again. Because of this I have moved all of my clients websites to another hosting… Read Full Review

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