Terrible service!

Click here if this is your business
1.2 / 5
7% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of 1and1 www.1and1.co.uk


“Terrible service!”

Written on: 11/02/2014

I applied for a domain name and email address set up from 1and1.co.uk on 1 December 2013, a few days later i heard nothing and started emailing the company. I still heard nothing and my emails came back undelivered. I tried ringing and could not get through on the phone line. In disgust I gave up as I had a business that needed its own email address and couldn't wait for 1and1 to get its act together. i bought the same service from Godaddy who set it up within 24 hours.

More than 2 months later 1and1 have billed me for the email although they can't set it up properly. This was a week ago and i have again been trying to mail every email address to complain and get a refund. Nobody seems capable of cancelling the package and refunding my money. I am disgusted with the company and would not recommend them at all.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0