written by Carots on 30/05/2013
Please think twice before signing up for any contract. Do not give them your bank details. 1&1 will call you offering you a 30 day free trial and then enter you into a fixed 12 month contract for something you didn't ask for, refuse to give you a refund for cash they have taken without authorisation and then send you round in circles trying to cancel it.
I have contacted Watchdog regarding my dispute with 1&1!
As rated by our community of reviewers
Derekaorr's Response to Carots's Review
Written on: 06/06/2013
i second this review as I have had the exact same problems where all i wanted to do was register a domain then found they had automatically added me to a website builder package with a minimum 12 month contract for a package i didnt want. Even before i realised they had put me on 12 month contract without consent they have made cancellation extremely difficult and i have many more issues with them but please dont touch this company as they are criminals as far as im concerned. in fact i wouldnt even give them a 1 star. they also dont respond to complaints.
would appreciate how you get on with watchdog as i think i will go down that route as dont know who else to report them to?
Josephelsworth's reply to Derekaorr's Comment
Written on: 11/06/2013
I am going through this exact same thing right now and am in process to transfer to Network Solutions. God please help me. :)