Tricked into contract

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30126904's review of 1and1 www.1and1.co.uk

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“Tricked into contract”

Written on: 25/03/2013 by 30126904 (1 review written)

Signed up for a trial and after a couple of days, decided it was not for me. Went through the cancellation process and as I reached the end was told I need to call to confirm my identity? Even though I had started the trial, handed over pre payment details and even published content online without a single call. Anyway I proceeded to attempt to call them on their premium rate number for days without success. Eventually got through to them and thought that would be the end of it. Recently I have been getting a number of letters demanding over £100!!! When calling again to query I just get told I am bound to a contract for at least a year, all for 2 days of looking around to find a web hosting solution! BEWARE

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