general website critiicism - sorry

the support i got from my e mail query was very good indeed, so thank you....my frustration was how difficult and bewildering your website is to navigate.

I wanted to find an 'easy to view and understand' complete status and history for each of my two accounts, to discover very quickly whether I definitely was up to date with payments, and that my domains would be safe for another year. I looked hard, pressed lots of buttons that looked like they might lead me somewhere useful and never found all the information I needed to feel secure but instead found my self bounced to advertisements, general info, or such a maze of options that I gave up.

I feel there is too much information, too many graphics and offers and options available in ones personal account information page, when what I need is a boring, sobre and very clear presentation of the basic facts of ones accounts, their status and their history and the future....like a bank statement almost.

Sorry to be negative, but that was my experience of it.....