123-reg live chat support

123-Reg - www.123-reg.co.uk
★★★★☆
4.2
From 2127 reviews
83.0% of users recommend this

  • Value For Money

Guest's review of 123-Reg - www.123-reg.co.uk

“123-reg live chat support”

★★★☆☆

written by on 10/10/2012

I've just had a chat with Marian in live support. She was really helpful, not only did she know what to do she did it for me and took away the stress - now that's real support!

The problem is though is that it's not very easy cancelling domains, emails and whois privacy when they're not needed anymore. I had to open help sheets and follow step by step instructions and even then I wasn't confident I'd cancelled properly as I received reminder emails to auto-renew, which is why I resorted to using live support. It would be easier if everything relating to a domain was in the same place with a cancel button as well as an auto-renew and manual renew option.

To end on a positive note, I love the webpage I've been able to create for the domain which I do use - it's really easy and effective!

  • Value For Money

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