Would not register my domains - but took my money!

123-Reg - www.123-reg.co.uk
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tfc1902's review of 123-Reg - www.123-reg.co.uk

“Would not register my domains - but took my money!”

★☆☆☆☆

written by tfc1902 on 17/04/2012

I ended up talking to about 3 people (not in real life - you can't unless you are about to cancel a service). I raised tickets. I used online chat. 4 days later the domains still had not been registered for me. No amount of pestering / emails etc from me worked.

They just did not care. The domains are now registered through someone else, when 123-reg finally decided to register the domains, they found them already registered. No real apology, just a refund to my credit card. No explanation why the UK's biggest domain name registrar couldn't be bothered to register my domains.

I am in the process of moving all my domains (about 100 + hosting - it's not as if I was an average customer) and hosting elsewhere. Avoid at all costs.

And to think that I recommended my clients use 123-reg for their domains!

AVOID AT ALL COSTS - YOU CAN'T EVEN RING THEM IF YOU HAVE A PROBLEM

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