Waterside MC350 / MC250 Problems?

These countless reviews based upon the Waterside MC350 / MC250 are very interesting and only seem to confirm my own findings based upon my 12 years experience with these machines. I must however be up-front and say that I have been in the water softener industry for many years and have sold and installed many hundreds of different manufacturers machines over the years from North Somerset, through Wiltshire, Hampshire, Berkshire, Gloucestershire, Oxfordshire, Suffolk, Norfolk, Essex and Cambridgeshire.

Being an independent business gives you the advantage of spec'ing the right machine for the right job or so you hope and not being tied to any specific manufacturers product that you HAVE to sell can therefore allow you the free reign to choose the machine that is best suited for the purpose, with the criteria varying from the size of the space available for installation, the capacity, the flow rate (peak water demand), and the price etc.

Over the years I have come across countless (and this is no exaggeration) numbers of consumers who have purchased a Waterside MC250 or currently the Waterside MC350 fully automatic water softener in good faith, (typically recommended by their local plumber) and have ultimately had very disappointing results. We regularly get enquiries asking if we repair them. Although of course we can undertake servicing to most of the Waterside machines, I tend to advise against costly repairs because ultimately the problems with these machines never seem go away and on going repairs always appear necessary. The bottom line to anyone reading this is that the Waterside MC250 / MC350 units are unquestionably unreliable and problematic water softeners and I say this with 'no slant' as the profit margin for us is actually better than many of the other makes we sell! But unfortunately I have witnessed flooded kitchens, overflowing water softeners, excessive manufacturers repair bills and tried too often in vain to repair enough of these machines that simply never seem to work consistently and never deliver consistently softened water as a good quality machine should do. All in all, their are plenty of other machines out there to choose from, depending on your requirements and circumstances. If you need any further independent advice (or have had a Waterside machine that is causing you problems) our contact details can be found on our website - www.watersoftenerinstallers.co.uk