Monarch Water Softener Review

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★★★★☆
3.7 / 5
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  • Ease of Use

  • Durability

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  • Value For Money

dpharding1's review of Monarch Water Softener

★☆☆☆☆

“Bought this to replace a tapworks ad11 which had...”

Written on: 18/11/2017 by dpharding1 (1 review written)

Bought this to replace a tapworks ad11 which had worked excellently for over 20 years but needed replacing. I bought this because it stated that it could do the job and to back it up gave a long guarantee and was English,big mistake it did not soften the water to the level of the tapworks and when They sent out a technician he started by adding two drops of reagent before he even started to test the water, then it took a further 6 drops of reagent and he thought that indicated that the water had been softened.I called them out again and they stated that as there was only two of us in the house the softener needed to regenerate more often, every third day, I thought the softener was supposed to be proportional. It still does not do the job as intended, five drops to go blue,Having wasted over £400 I shall scrap it and go back to an AD11, which I should have done in the first place.

  • 6 - 12 months

    Owned Product For:

  • Does not do the job adequately

    Special Features

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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