trouble

★★★★★
4.7 / 5
93% of users recommend this
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Maeveu222's review of Kinetico 2020c Water Softener

★★☆☆☆

“trouble”

Written on: 14/10/2016 by Maeveu222 (1 review written)

After 4 yrs installed Yes the water is Good....but the system....Problem after problem....Salt build up in tank....it don't work....you drink salty water. Hoses are so ridged they kink or brake...Now for the UNDER SINK UNIT...it leaks if you just move the tank ....you fix one thing....then the other pops up...more water all over .....coupling come loose.....more water all over.....Unit shuts down...service people tell you.." we will see you next week "......$5000.00.... NO I DO NOT RECOMMEND IT TO NO ONE... I am 65...I cannot be on my hands and knees
cleaning up water all the time.

  • More than 1 year

    Owned Product For:

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Dental63's Comment

Written on: 14/10/2016

I would recommend to call your kinetico suppler 1st to investigate and rectify the problem.or contact Kinetico head office

Kind regards

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Thomas51's Comment

Written on: 14/10/2016

UPDATE: The second service person on as many days came out and corrected Problem.....I am happy that he did so..as well as explain to me what I can do in
the future.... So on that regard I will Raise my review on service to 4 stars.

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Dental63's Comment

Written on: 14/10/2016

Hi Again,
Thats really good news, im pleased problem was resolved, the Kinetico Is normally such a good work horse ( ive been with Kinetico 18 years with very little problem, enjoy the soft water and have a good weekend

All the best

Andrew
hawkersofteners

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