Food was excellent service was superb. Have been going to benitos for years now and have always enjoyed the food and the service. The food tastes wonderful and I would strongly suggest that people try.

Where does one start when reviewing a restaurant where the service, food, and atmosphere were so poor, that to write it here looks perhaps a little spiteful? Some friends organised a birthday celebration on a Friday at Benitos. Apart from our group, there were only 6 other people, all couples, in the restaurant. In advance of our eating, because of our group size, 15, we had to pre-order and from a dramatically reduced menu size of 3 starters and 3 mains. They were effectively telling us what we could eat! Spirits were high and as a group, we often eat out and generally have a fantastic time wherever we go because we are fun-loving, mature and our sole purpose was to eat, converse, celebrate a birthday and drink in moderation. The food was very average and overpriced. No side dishes were offered. The service was slow, impolite and clumsy. We felt as though our being in the restaurant was an 'imposition'. We were never offered bread at the outset or coffee at the end of our meal. The staff were clearly trying their utmost to get home/clear up and we were paying our bill at only 10.15pm. However, the worst thing about the whole experience of eating at Benitos was that we were charged for drinks, including bottles of wine, that were not ordered, consumed or provided and when we questioned the overcharge, they argued the toss and suggested that we were at fault and trying to take advantage. It was at this point that I promised myself that I would let others know that Benitos clearly had a problem with delivering good service and accurate bills. The night was a huge disappointment and it could have been so much better if only they had been prepared to listen to our concerns, instead of being surly and accusing. We could have forgiven poor service if the restaurant was very busy. We might even have forgiven the overcharge if it was a genuine mistake. Take note. If you eat at Benitos, you might well be disappointed with the whole experience.