written by gdMcdowell on 19/03/2013
Gone over to Vonage from a BT landline. I read all the online reviews of Vonage & there are plenty of not so satisfied ones. However, many of these are a few years old & both bandwidth & technology has moved on since. The phone call to order it up was straight forward & pleasant. The box arrived two days later & set up was also straight forward & took approx 20 mins.
To be honest, I wasn't actually expecting much at all, these days it seems almost impossible to expect what you "should" get. To my utter delight, it all works perfectly! The line/voice clarity is actually superior to my BT landline! Using the broadband (laptop etc) at the same time makes no difference to the call at all. The features & value for money are outstanding here. Having full control of your account online & access to it, including voice-mail from anywhere is also a big bonus.
All in all, I am absolutely delighted with Vonage & the VOIP service I receive.
I will also add, there is no fair usage limit with the UK calling plan. A FOUR hour cut off does apply but that's more than fair as BT's is just ONE hour! After the 4 hours you can (if you have any breath left) hang up & redial to start a new 4 hour period. As far as I can make out the fair usage limit only applies to the V4i plan.
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