Not if you're in a hurry

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★☆☆☆☆
1.5 / 5
9% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

MBrads72's review of DEKRA Vehicle Inspections

★★☆☆☆

“Not if you're in a hurry”

Written on: 23/03/2017 by MBrads72 (1 review written)

The online booking is efficient and takes your money very quickly. Then call to actually arrange the inspection reveals that they're 'very busy' and they can't do it for another 6 days. You'll need a patient seller.
Then the inspection happened and despite their website promise that you'll get a verbal report the same day, I didn't. I also didn't get the written report until nearly 10pm that night, and it went to junk mail.
When I complained that I didn't get the verbal report all they did was get the engineer to call me. No apology, no acknowledgement of their shortcomings. When I pointed this out I was left an aggressive voicemail saying they had completed the service.

  • Customer service

  • Value For Money

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