Vax has started making poor products

Let me begin by stating that Vax's customer service is second-to-none, highly rated and recommended.
This hoover was given to us as yet another replacement for a hoover that gave up the ghost after just a few years.
And after three weeks of use, we can safely say that this is the worse Vax hoover yet.
I understand it is sold as being lightweight, but this product just feels horribly cheap and flimsy, and wouldn't last anywhere near the 6 years Vax guarantee the product for.
The hoses that are screwed in to the clips regularly come apart, and I mean regularly. You need to be on your hands and knees to wrap the wire back onto the frame its that low, and the space given for the tools is ridiculously small, meaning they either fall off, or you just leave them in a draw, whilst the rigmarole needed to put the hoses together to hoover the stairs verges on being classed as ridiculous.
Unless you have a supple enough back to spend an inordinate amount of time either assembling or re-assembling this hoover, wrapping the wire up or re-attacking the tools on your knees, I would look elsewhere, there is a plethora of better hoovers out there.
Suffice it to say I will back in touch with Vax asking for a replacement hoover.