Hoover - The One Pet Reviews

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Latest Reviews

“hoover the one pet must be the one thing i dont rescu...”

★★☆☆☆

written by on 11/03/2013

the hoover the one is terible it overheats every 3 minits and has poor suction i am a hoover colecter and have 14 hoovers and hoover the one has to be the worst i was using it when i noticed a horible smell i saw somthing grey come out the air vent i looked in the canister there was nothing there i looked back at the vent and the muck i hooverd was coming out the vent there was more muck on the floor than when i started if your looking for a good vacuum get the hoover whilwind mock 1 self propeld vacuum they last about 25 years ok my advice is dont buy when it overheatid i put my hand to the vent it was a lot cooler than my other 13 hoovers ! and the other ones are scolding but they dont cut out

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“Do not waste your money, since purchasing this 15...”

★☆☆☆☆

written by on 22/01/2010

Do not waste your money, since purchasing this 15 months ago I have had 6 things going wrong with it all to do with the parts and also overheating in the summer!, Customer Services are good if its within the guarantee but 3 months out of it they don't want to know, it is not fit for the purpose it is designed for and I am writing a letter of complaint!

We have bought cheaper hoovers and they have lasted longer (4 years or so), would of been nice to of known that this was not going to last that long then we would not of wasted £149.99!

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“complete waste of money!!!! doesnt pick up, bits fall...”

★☆☆☆☆

written by on 16/07/2009

complete waste of money!!!! doesnt pick up, bits fall off, OVERHEATS all the bloody time takes me forever to vacuum one room with a hoover one pet as have to constantly empty it or wait for it to cool down!

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“The hoover one pet filter keeps blocking up it does...”

☆☆☆☆☆

written by maria morant on 08/07/2009

The hoover one pet filter keeps blocking up it does not do what it says on the tin.
Wished I had read these reviews first, the pet hoover does not pick up pet hairs on a carpet, I only bought it 6 days ago and am very dissapointed. maria

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“Who,s idea was it to state this Hoover is Pet efficient ?”

★☆☆☆☆

written by andyvelvet on 08/04/2009

Who,s idea was it to state this Hoover is Pet efficient ?
I tried to clean some dog hair of the carpet it was a battle between the carpet and the Hoover One Pet and the carpet won ! and this is a brand new hoover !
I dug out my 20 yr. old Kirby and hey presto perfect
I should have known better .25 yrs ago I bought a Hoover washing machine the engineer was at the house so often we offered him the spare room
Come on Hoover buck up your ideas !

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“very disappointed with Hoover - The One Pet vaccum...”

☆☆☆☆☆

written by on 27/10/2008

very disappointed with Hoover - The One Pet vaccum cleaner. My mother had a hoover for 20 years .i had mine about 20 weeks before it dropped to bits overheated /cleaned filtration out all the time still it wasok five minns off use then would get very hot /waste of our hard earned money hoover products never again

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“What a complete waste of money has this Hoover - The...”

☆☆☆☆☆

written by Doc Brown on 16/10/2008

What a complete waste of money has this Hoover - The One Pet been. I bought this with high expectations as Hoover have been around for a long time and we have dogs, carpets and wood floors so was expecting the One Pet to work well. In did the job okay for the first few weeks then the problems started.
Motorised brushbar doesn't have anti-jamming feature which means the toothed drivebelt strips its teeth.
Turbine hair brushbar accessory only works if main filters are clean otherwise the brushbar keeps stalling!
It kept overheating and shutting down even with half empty collection cyclinder. The filters had to be washed before each use and then allowed to dry just to be in with a chance of maximum dust and hair pick-up.
The main body moulding cracked just behind the dust storage cylinder because of stress loads concentrated on the thin plastic.
The last resort was final overheating and strong smell of smoke!! As a car engineer I know my way around machines so I decided to carry out a mechanical 'autopsy' on the vacuum. The motor casing was dust and hair contaminated and there were signs that the thin rubber dust seals and gaskets which are supposed to keep dust out of the guts of the machine were not sealing due to not being tough enough for the job.
Hoovers claim of 'Cyclonic filtration' for the Pet One is laughable and actually false as when observing dust and hair collection (when it worked!) within the clear dust collector, you could see the dust and debris simply plopping down but there was no spinning of air at all. If Hoover want to see what cyclonic collection looks like they should study a Dyson - whoops they already did but Dyson patented it first...

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“motor on Hoover - The One Pet went after a few months...”

★★★☆☆

written by on 25/09/2008

motor on Hoover - The One Pet went after a few months hoover came out and replaced it and yet again it went but this time it was out of warranty, i took it to my local hoover repair center who told me to get another hoover as i would always have the same problem, so i ended up taking it to another shop this time i was told the same but the man had found that a motor from a panasonic cleaner fitted at that he had put the same one in quite a few hoover one touch cleaner with great sucess, it is not 7 months since i had the new motor put in and it's great alot quieter and better suction but no thanks to the hoover company all credit should goto panasonic for making a great motor

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“This could have been a winner for Hoover after the...”

★★☆☆☆

written by ryry87 on 24/05/2008

This could have been a winner for Hoover after the disastrous Dust Manager range, but unfortunately the One range isn't much better. I think it's all down to the shoddy build quality and awful filtration which really isn't cut out for a vacuum of this size which is designed to cope with pet hair and will probably be used in larger homes.

Its a shame because when its working properly it's a great vacuum with some really cool features. The tools are great especially the mini turbo brush which is amazing on stairs and the ultra long hose. I like the fact that it doesn't fall over when you use the hose unlike the Dyson's I've had. The one touch hard floor cleaning bar is a nice feature and its one of the few uprights that does a good job on hard floors.

In use it isn't overly noisy and it grooms the carpets nicely leaving those 'just vacuumed' lines in your carpet, this is down to the brushroll which is driven by its own seperate motor.

Overall, this is a great vacuum let down by its rubbish filter system. Its a shame! Stick to bagged cleaners Hoover because your bagless ones just aren't cutting it.

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“I feel the purchase of the Hoover - The One Pet...”

☆☆☆☆☆

written by cafawcett60 on 22/04/2008

I feel the purchase of the Hoover - The One Pet cleaner has been a waste of money, the only good thing was the engineer on his first visit ordered me replacement parts for no charge. from the day this vacuum was purchased I have had so many problems. Considering it is for "Pets" it does not cope very well, mine is constantly getting blocked even though I empty it continually. Within the first 6/8 months I called the engineers to it 2 times. I complained about its maneuverability and was told by the engineer it was my carpets!

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“The main motor on my Hoover The One Pet has blown,...”

★☆☆☆☆

written by Marx1 on 31/03/2008

The main motor on my Hoover The One Pet has blown, dunno how but the windings on the motor were in bits, this was outside the warranty but don't really expect it to blow after such a short time. I notice its made in Italy and fairly cheap to replace ( £37.00) but Hoover wanted £70.00 to send an engineer out, we've decided we don't wanna spend anymore on it let alone another £100, we wont buy another hoover, especially after reading reviews here.

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“This hoover is total rubbish, it cuts out after 10-15...”

☆☆☆☆☆

written by hsloper on 28/03/2008

This hoover is total rubbish, it cuts out after 10-15 minutes and then needs about 20 minutes to start again! It takes me a whole day to hoover my house. It's very heavy and not for carrying up and down stairs. When we managed to get hold of anyone at the helpdesk they sent an engineer out who made it worse by breaking the hose clips off while apparently "fixing it"! A huge dissapointment.

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“This is the worst home appliance I have ever...”

★☆☆☆☆

written by on 07/03/2008

This is the worst home appliance I have ever purchased. You think that buying a Hoover would mean good quality but it seems that this is the opposite. I will never buy anything of theirs again.

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“This is a good machine, very good at doing 'what it...”

★★★★★

written by RonYorke on 25/02/2008

This is a good machine, very good at doing 'what it says on the tin', i.e., cleaning up after pets have been aound. It may be a little too fussy for some people who can't be bothered to keep the filters clean, but do that as recommended, and the machine is very, very good. The suction level is high, and the powered brush assemblies are very effective. Just make sure to RTFM, and you will be a happy bunny with this machine

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“Since new, this has spent more time broken down than I...”

★☆☆☆☆

written by mortimickimer on 15/11/2007

Since new, this has spent more time broken down than I have used it .It has had thirteen faults in the fourteen months I have had this and Hoover refuse to give me my money back

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“Had 2 replacements in 18 months. Motor burnt out....”

☆☆☆☆☆

written by tigers on 31/08/2007

Had 2 replacements in 18 months. Motor burnt out. Beater brush packed up. Have had an engineer out about every 3 months. Wash fitters all the time. Do not recommend.

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“The worst vacuum I have ever owned. It is a triumph of...”

★☆☆☆☆

written by mark1563 on 09/08/2007

The worst vacuum I have ever owned. It is a triumph of everything that you should not do when you rip off someone else's idea. They have taken everything that is good in a Dyson and turned it into a negative. The design team should win an award for Incompetence and the management should win an award for bring such a heap of junk to the market.

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“This product is fatally flawed, the filters get...”

☆☆☆☆☆

written by dewidog on 08/07/2007

This product is fatally flawed, the filters get blocked by fine dust. Then the vacuum cuts out (thermal cut off). Bought extra filters, so we could wash one set whilst using the other. However, we're lucky to get 20 minutes from it before another cut out. 15-20 minute wait for it to reset. It's totally useless and is not fit for purpose, everyone should get a refund, unless Hoover address this their reputation will continue to be tarnished, maybe beyond repair (like their vacuum cleaners). Indeed, I wonder if there is a fine dust problem with all bagless upright cleaners, in that they trap large particles well (which you get to see in the clear collector), but the fine particles are left to a cheap bit of foam to collect, which then get very easily blocked!!

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“Don't buy this product or any other hoover product as...”

★☆☆☆☆

written by spoon on 11/04/2007

Don't buy this product or any other hoover product as the warranty/customer help line is terrible.
When you purchase this product you are trapped if you have a problem (if over the 28 day that makro give you), the box tells you "dont take back to the retailer contact them ( not on a free phone number! but you pay, and they make more money out of you), i had mine repaired 4 time in 8 months and they finally sent be a replacement, not the same product (got no stock, or stopped making it) sent me a lower model!!! The cheek then finally got money back after speaking to them for over an hour (at makro's cost!!)
I will never buy another hoover product , stick to a dyson

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Spoon's Response to spoon's Review

Written on: 12/04/2007

OK

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“Its RUBBISH, It's RUBBISH, It's RUBBISH and erm it's...”

☆☆☆☆☆

written by katjam on 08/03/2007

Its RUBBISH, It's RUBBISH, It's RUBBISH and erm it's RUBBISH. Like some of the other reviews only buy this heap of junk if you have money to burn. You have been warned.

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