No as good as the DC07

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Dyson DC33
★★☆☆☆
2.1
20.0% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Russell Buckley's review of Dyson DC33

“No as good as the DC07”

★★★☆☆

written by Russell Buckley on 09/03/2013

My 7yr old Dyson DC07 recently packed in (motor burnt out) It was a great machine with powerful suction of carpets and hose extension suction was also excellent although the machine was a little heavy taking up and down stairs I could cope with that for its suction power.

I went to Curry's to the Dyson part and spoke to the Dyson sales advisor who explained the difference between all the machines but at no stage informed me that the suction was not as good as the DC07, we went ahead and purchased it £199 (offer). When we 1st used it I noticed the suction when running over the carpets was very poor and had to go over the same area several times to pick up the bits on the floor, I knew straight away that it was a poorer suction as the DC07 picked up our door mat when going over it and the DC33 did not. The accessory tools are different also and the DC07 tools wont fit the DC33, I do not like the 2 in 1 piece accessory that comes with the 33 model, on the plus side it is lighter and the flex is a lot longer than the DC07. I emailed Dyson the day after buying it and to be fair they telephoned me within the hour to go through the machine to see if it was working correctly, the advisor went through some checks and told me that the vacuum was fine and is in working order, she did say that the 33 has a lower motor output than the 07 model but I still should not experience a loss of suction power when running over the carpet, and that was it really there was nothing I could do, I am stuck with it. I did tweet about it when I saw a link on aol website were a guy set his dyson on fire and I commented how I would like to do the same, again to be fair dyson tweeted me back and said I should call the helpline to see if its working properly, I told them I had already done that and they said it ok, I was then told that the motor although being a lower output will not affect the suction, well guess what it does, after I said that they never tweeted back.
If you have not had a DC07 before and you are after a vacuum the 33 model will probably be ok for you but I personally dont like it and will give it to my daughter when she moves into her new place and I will do my homework better before buying a different vac.
Russell

  • 1 - 6 months

    Owned Product For:

  • extended flex and light weight

    Special Features

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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