Santa Letters Direct Reviews - www.santalettersdirect.co.uk

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Santa Letters Direct - www.santalettersdirect.co.uk

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Latest Reviews

★★★☆☆

“order was incomplete”

Written on: 21/02/2016 by 380MacKenzie (1 review written)

I ordered a letter from santa pack for my grand daughter just before christmas 2015. I was advised that she would get a photo of the reindeers. I am still waiting for this after numerous emails backwards and forwards via email. I was quite disappointed with the service since christmas. Now even when I email them they do not seem to want to reply My grand daughter was really upset with not getting the photo. I will not be using them next christmas… Read Full Review

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★☆☆☆☆

“Better Chance of Getting a Letter From the Real Santa”

Written on: 21/12/2015 by jcbrook (2 reviews written)

Ordered a letter for each of my 3 children. One arrived a few days before Christmas. I could not contact the company to see where the other letters were, which did not arrive at all. (the letter i did receive was poor quality - it looked like a primary school child had designed it and printed it off on cheap paper on an old printer that didnt work correctly ((which maybe exactly what did happen)) I attempted to get a refund but was again ignored. Do not use this company… Read Full Review

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Jaynecuthbert-Moss's Response to jcbrook's Review

Written on: 11/01/2016

im having exactly the same experience with this company how frustrating

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★☆☆☆☆

“Avoid”

Written on: 01/01/2014

Ordered a letter in November, didn't arrive, chased up at the end of the month, no reply, ordered a reprint, didn't arrive. I've since spent countless emails and attempted to call the company only to be ignored. The letter finally arrived on the 27th of December, two days after Christmas. I've asked for a refund as the letter did not arrive on time and, surprise surprise, I am being ignored. Will not be using again. … Read Full Review

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