order was incomplete

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380MacKenzie's review of Santa Letters Direct - www.santalettersdirect.co.uk

★★★☆☆

“order was incomplete”

Written on: 21/02/2016 by 380MacKenzie (1 review written)

I ordered a letter from santa pack for my grand daughter just before christmas 2015. I was advised that she would get a photo of the reindeers. I am still waiting for this after numerous emails backwards and forwards via email. I was quite disappointed with the service since christmas.
Now even when I email them they do not seem to want to reply
My grand daughter was really upset with not getting the photo. I will not be using them next christmas

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