written by jim14343 on 12/08/2012
Robbed first night we arrived thomas cook refused to honour the insurance slip ,firstly citeing I had sworn at the rep in theU.K. office then using the feeble excuse in the DOT hearing that as I was a market trader they thought I may have lost them in a casino ,I wouldn't have them for free,it took the DOT and a 2 year slog to get reimbursed,they aren't worth the paper they are written on .