Club tarhan worst hotel turkey

On The Beach Holidays - www.onthebeach.co.uk
★★☆☆☆
2.1
30.0% of users recommend this

Guest's review of On The Beach Holidays - www.onthebeach.co.uk

“Club tarhan worst hotel turkey”

★☆☆☆☆

written by on 16/08/2022


Hotel club tarhan serenity didim Turkey

Holiday The hotel look lovely and lavish offering 5*, This is not so !! British family’s are ignored/unwelcome and given a Google translate to communicate and told NO English but you tip the bar staff and all of a sudden they speak English (broken but workable) The hotel offers water sport jet skies ect this is not available and no signs they ever were! (Big letdown) the beach good looks clean and give you some amazing views at night but the sea is dirty with brown mud splashing at the beach front, we watched the staff frequently brush the over flowing mess from the toilets in to the sea and beach. The pool is ran down with sharp edges around the pool where the trim has been broken, there is wires hanging out of the walls where light fittings have not been replaced, there was a hole where a grate had broken and was left (big enough for an adult man’s foot to get stuck) the slides are fun and kept us entertained but there isn’t a single lifeguard to control this with people pushing there luck this is dangerous, we saw a number of times children jumping off the top rocks of the pool bar this water is not deep enough for this!!!! The pool area is a death trap once the floor is slightly wet we saw children and adult slipping and falling continuously. Why at the pool the music at times is deafening this is the same with the kid disco, song they play are not for children they are full of F/N/C due again to lack of English understanding ! The entertainment team are not as good as previously stated comments they do not communicate with the British I question some of the earlier reviews on them. I found our room was clean but not cleaned the bedding was never changed at time struggled to get clean or fresh towels. The bars staff are polite and friendly (once tipped) , drinks are difficult watered down and local only, they offer cocktails but there is no consistency at all. There is a bar in the pool and a bar before the lower entertainment area these are closed and never open! The spa was nice and a relaxing day but need maintenance the showers do not work and if you do shower here you will shower in the dark (lights only work with content movement), you will be told

This should not be on the website and definitely should not be a 5 star !

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