written by Aliaj459 on 08/09/2017
A heartless disgusting company with no morals. I had to cancel my holiday due to my partner being in hospital being operated on. All the evidence sent off, but they only paid £500, when the holiday cost over £1000, and then had the check to deduct £85 admin fee. They claimed they have a maxiumum of £500 payout for cancellation. DO NOT USE
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Staysure's Comment
Written on: 11/09/2017
Dear Aliaj459
Thank you for taking the time to leave a review.
Staysure takes all feedback about it's products and services very seriously and in order to review your complaint please email your contact details to us.
Kind regards
Ross