Awful Service, Long telephone hold queues, No resoultion

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AA Travel Insurance
★★☆☆☆
1.6
20.0% of users recommend this

ogWiley310's review of AA Travel Insurance

“Awful Service, Long telephone hold queues, No resoultion”

★☆☆☆☆

written by ogWiley310 on 05/05/2015

Awful Insurance, The AA left me stranded in Canada with no insurance (very hard to get insurance once you've left the country) on a WINTER SPORTS HOLIDAY, because I couldn't get through to them on a bank holiday to extend the duration...despite sending multiple (unanswered) emails. Not very helpful in any context, basically got given the thanks for your previous money but go away now! Will never ever use them again, they ruined the end of my holiday!

You would think that the AA would have a 24hr line for 'customers' aboard to call up and extend their policy, no?

  • Winter Sport

    Type of Insurance

  • Did not claim

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

  • Value For Money

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