twin room

3.4 / 5
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sheilacanberra's review of Trivago


“twin room”

Written on: 15/08/2017 by sheilacanberra (1 review written)

I booked a twin room at the Premier inn Kidderminster, but on entering the room
saw that there was a double bed and a small bed with lower legs like a childs bed
it had no light over the bed and no side table to put a clock on.
No internal phone if you needed to contact reception you had to use your own
mobile phone which I did to complain that this was not a Twin room as ordered
also to inform them that we had one small hand towel and one large bath towel between us, the manager came up to see us he could see I'm on crutches and my friend
who had to sleep in that small bed was 94 years old but he continued to argue with us that this was a twin room. He did give us some more towels but I thought the service was not what I would have expected from this company.
To me a twin is two of the same kind at least my two sets of twin grandchildren are.
The room we stayed in was 121

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