Its all a farce!!!

Holiday Discount Centre www.holidaydiscountcentre.co.uk
★★☆☆☆
2.5
40.0% of users recommend this

Alyson91's review of Holiday Discount Centre www.holidaydiscountcentre.co.uk

“Its all a farce!!!”

★☆☆☆☆

written by Alyson91 on 01/05/2017

I am writing this review after spending two full days and numerous phone calls to Holiday Discount Centre to try to book a short weekend break for my stepdaughter. I saw a couple of holidays which were the right dates/times and the right price for her, I phoned up to book and was assured that the price I had seen was the price I would pay. I was booking 3 nights all inclusive at a cost of £104 per person (no transfers as they are hiring a car). I double checked before giving my card details and was told that it would be £104 per person times two making the total £208. I then said yes please book this deal for £208 for me. I was phoned back 15 minutes later to be informed that the hotel had sold out however he could offer me an upgrade at my expense, bringing the entire 3 night holiday from the original £208 to £375 for the same accommodation and board basis!! Stupidly thinking that perhaps it was true and it had just sold out I phoned with 3 further deals and when I attempted to book one the price had gone up by £200!!!! I think it is safe to say that this is mis-representation in the extreme in order to get further money from you and the 'advertised' prices are false. When I complained about such blatant price increases I was patronised, lied to and just generally treated like the fool which they must have hoped I would be. AVOID AT ALL COSTS!!!!!!!!!!!!!!!!!!

Hdccare's Response to Alyson91's Review

Written on: 11/05/2017

Hello,

I'm sorry you have experienced problems with Holiday Discount Centre, and I'm keen to get the bottom of this for you.

As Holiday Discount Centre are a price comparison site - bookings/enquiries are made with the advertiser rather than the website.

Please email me with the name of agency you contacted and I will follow this complaint up with their company directors for you.

Kind Regards

Vicky Liddle

PR Representative - HDC

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