Thought I was mislead

Holiday Discount Centre www.holidaydiscountcentre.co.uk
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alanjackson's review of Holiday Discount Centre www.holidaydiscountcentre.co.uk

“Thought I was mislead”

★★☆☆☆

written by alanjackson on 06/05/2014

Booked Holiday today@£1180 transfers ,luggage included give all my details
When got call back to confirm,with extra costs put on ended up costing me£1370 was kept on phone for sometime apparently price went up.Very disappointing.Just be careful price you see is not what you pay.The person I spoke to was very helpful he was doing his job,but don't think I will be booking with Holiday Discount Centre again

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Hdcadmin's Response to alanjackson's Review

Written on: 09/06/2014

Hello,

May I firstly say how sorry I was to hear that you have been experiencing problems with an advertiser shown on our Holiday Discount Centre comparison website.

Holiday Discount Centre is a holiday price comparison site therefore we do not take bookings directly. However we do follow a strict code of conduct and also have regular compliance checks in place to monitor our advertisers.

Could you please email me with the advertiser you contacted and I will make sure your comments are passed onto their senior management team for investigation.

I would like to assure you this matter will be dealt with once your email has been received.

Kind Regards

Vicky Liddle

PR Representative - HDC

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